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Privacy Policy

Effective Date: April 8, 2026

Last Updated: April 8, 2026

WeTraks, Inc. (“WeTraks,” “we,” “our,” or “us”) operates the WeTraks mobile application and related services (the “Service”).

This Privacy Policy explains how information is collected, used, and shared when authorized users access and use the Service.

1. Scope of This Policy

This Privacy Policy applies to:

  • The WeTraks mobile application (iOS and Android)
  • Associated backend systems, APIs, and infrastructure
  • Data processed in connection with authorized supervision programs

The Service is not intended for general consumer use and is only available to authorized users.

2. Who Uses the Service

WeTraks is used by:

  • Individuals participating in court-ordered or program-based supervision (“Participants”)
  • Authorized personnel from courts, agencies, and supervision programs (“Officials”)

Access is restricted and controlled by the supervising agency.

3. Information We Collect

A. Participant Information

We may collect information about Participants, including:

  • Name and identifying information
  • Contact information (if provided)
  • Program or case-related identifiers
  • Check-in records and compliance activity
  • Communications within the app

B. Location Data (Important)

The Service may collect:

  • Precise, real-time GPS location
  • Historical location data
  • Geofence entry and exit events

This data is collected to support supervision, compliance monitoring, and program requirements.

C. Device and Technical Data

We may collect:

  • Device type and operating system
  • App version
  • IP address
  • Device identifiers
  • System logs and diagnostics

D. Authorized User Information (Officials)

For agency staff, we may collect:

  • Name and role
  • Agency affiliation
  • Login credentials (securely stored)
  • Activity and audit logs

4. How We Use Information

We use collected information only to:

  • Enable participant supervision and compliance monitoring
  • Facilitate communication between participants and supervising authorities
  • Provide required check-ins and alerts
  • Maintain system security and performance
  • Provide customer and technical support
  • Comply with legal and regulatory obligations

We do not use data for advertising, marketing, or profiling.

5. Data Sharing

We may share information with:

  • The supervising agency or program administering your case
  • Authorized government personnel
  • Service providers that help operate the platform (under strict confidentiality)
  • Law enforcement or courts, when required by law

WeTraks does not sell personal data.

6. Data Ownership and Control

All supervision-related data:

  • Is owned and controlled by the supervising agency
  • Is managed according to agency policies and applicable law

WeTraks acts as a service provider / data processor.

7. Data Retention

Data is retained only as long as necessary to:

  • Fulfill program requirements
  • Comply with legal obligations
  • Meet agency retention policies

Data may be deleted, anonymized, or archived based on agency instructions.

8. Data Security

We use industry-standard safeguards, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Audit logging and monitoring
  • Secure infrastructure

Access to data is limited to authorized personnel.

9. User Responsibilities

Participants are responsible for:

  • Keeping their device operational
  • Maintaining required permissions (e.g., location services)
  • Using the Service as directed

Disabling permissions may affect program compliance.

10. No Advertising or Tracking

The WeTraks Service:

  • Does not display advertisements
  • Does not use third-party advertising SDKs
  • Does not track users across apps or websites
  • Does not use data for behavioral profiling

11. Children’s Privacy

The Service is not directed to children under 13.

Use by minors occurs only under supervision of authorized programs.

12. Your Rights

Depending on applicable law and program rules, users may:

  • Request access to their data
  • Request correction of inaccurate information

Requests should be directed to the supervising agency.

13. App Store Compliance Disclosure

For Apple App Store purposes:

  • Data collection is limited to what is necessary for supervision and compliance
  • Location data is collected only for program functionality
  • Data is not used for advertising or marketing
  • Data is not sold to third parties

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

15. Contact Information

WeTraks, Inc.
Email: salexanders@wetraks.com
Phone: 646-320-8853

WeTraks Account Deletion

WeTraks is a restricted-access platform used by authorized supervision programs.

Users cannot delete their accounts directly from the mobile app.

To request account deletion, please contact your supervising agency or email:

salexanders@wetraks.com

Please include:

  • Full Name
  • Registered Email or Phone Number
  • Entity Name

Important:

Account deletion is subject to approval by the supervising agency and may be limited by legal and compliance requirements.

Some data may be retained as required by law or supervising authorities